Five things. The first four are questions for the order desk and all of them should be asked in writing, by email to [email protected], so that the answer exists as a document rather than as something somebody said on the telephone. +1 (302) 200-3480 if you would rather start there.
Ask for the certificate of analysis for lot B-26/BR-1164, by its reference B-1164-26-BR. Ask for the document rather than confirmation that it exists, and ask what it covers: identity, potency, heavy metals, microbials.
Ask who manufactures it and who distributes it. No manufacturer or distributor is named anywhere in anything supplied to this desk — the line a label normally carries so that somebody can be held responsible.
Ask for the expiry or best-before, and for the lot, before the parcel ships. Neither is published anywhere in what we hold. On a bottle that lasts 100 days, bought six at a time, you are holding the last bottle for roughly twenty months — so a best-before inside that period is worth answering before you pay.
Ask what the amounts are, because a batch reference means nothing without a specification. Five ingredients are named and not one carries a milligram figure. The 10:1 on the mullein is a ratio, not a dose.
Then, when the bottle arrives: photograph the back and the base. That is the one thing you can do that we could not. Photograph the lot code, the best-before, any warning panel and any other-ingredients list while the printing is sharp, and compare them with what is published here. If the bottle says something different from this site, the bottle is right and we are out of date: write to [email protected] and we will correct the page and say that we did. If it carries a panel, an amount or a certifying body we have recorded as not published, a reader with a bottle is the only person who can close that gap.
Keep the order emailIt carries the order ID, which matches a bottle to a purchase, and the purchase date the 60-day refund window runs from. Two different jobs, one email.